Ahead of Your AppointmenT
Ahead of Your Appointment With Audiology Innovations
Feeling a bit unsure about your first hearing assessment? Here’s everything you need to know before your visit, so you can walk in feeling prepared, confident and maybe even a little excited about the difference this could make for you.
What to Expect: Your First Visit, Step by Step
What to Expect: Your First Visit, Step by Step
A Warm, Personal Welcome
A Warm, Personal Welcome
Our client care coordinators make it their mission to put you at ease from the very first phone call. You’ll be asked about your hearing experiences, goals and what’s happening in your daily life. They will encourage you to bring a communication partner.
Bringing a spouse, family member or friend, is what we deem a ‘communication partner’, is encouraged! It helps us understand your hearing in real-world situations so you get care that fits you.
Our client care coordinators make it their mission to put you at ease from the very first phone call. You’ll be asked about your hearing experiences, goals and what’s happening in your daily life. They will encourage you to bring a communication partner.
Bringing a spouse, family member or friend, is what we deem a ‘communication partner’, is encouraged! It helps us understand your hearing in real-world situations so you get care that fits you.
Getting Ready for Your Appointment
Getting Ready for Your Appointment
Before you arrive, you’ll receive a friendly introduction to your clinician and all the details you’ll need.
We’ll also send you a short, simple questionnaire, which helps you start thinking about where hearing matters most: laughing with grandchildren, chatting on the golf course or catching the punchline at dinner.
Your answers help shape your care from the very beginning.
Before you arrive, you’ll receive a friendly introduction to your clinician and all the details you’ll need.
We’ll also send you a short, simple questionnaire, which helps you start thinking about where hearing matters most: laughing with grandchildren, chatting on the golf course or catching the punchline at dinner.
Your answers help shape your care from the very beginning.
Your Comprehensive Hearing Evaluation
Your Comprehensive Hearing Evaluation
You can expect a thorough but comfortable experience:
You can expect a thorough but comfortable experience:
In-depth Interview: Your clinician listens to your story, history and goals.
In-depth Interview: Your clinician listens to your story, history and goals.
Medical Review: You get a chance to discuss any health conditions that could affect your hearing.
Medical Review: You get a chance to discuss any health conditions that could affect your hearing.
Ear Health Check: Your ears are checked for health and blockages. Think of it as a wellness check for your ears.
Ear Health Check: Your ears are checked for health and blockages. Think of it as a wellness check for your ears.
Detailed Hearing Tests: These go well beyond the “raise your hand if you hear the beep” routine. You’ll discover how you hear speech, understand conversations in noisy places and whether your hearing loss could use more specialized care.
Detailed Hearing Tests: These go well beyond the “raise your hand if you hear the beep” routine. You’ll discover how you hear speech, understand conversations in noisy places and whether your hearing loss could use more specialized care.
Speech-in-noise Testing: Because life doesn’t always happen in quiet rooms!
Speech-in-noise Testing: Because life doesn’t always happen in quiet rooms!
If you’d like even more detail, you can visit our Hearing Assessment page for the full scoop.
If you’d like even more detail, you can visit our Hearing Assessment page for the full scoop.
Personalized Results & Discussion
Personalized Results & Discussion
Your results aren’t just numbers; they’re linked straight to your daily life and the sounds that matter most to you. You’ll see how your hearing affects what’s important: family gatherings, favourite hobbies or meaningful conversations.
Your results aren’t just numbers; they’re linked straight to your daily life and the sounds that matter most to you. You’ll see how your hearing affects what’s important: family gatherings, favourite hobbies or meaningful conversations.
Your Customized Hearing Care Plan
Your Customized Hearing Care Plan
You and your clinician team up to create a plan that actually fits your needs and goals. Using the FOCAS (Family Oriented Communication Assessment Scale), we’ll identify what matters most to you to improve.
Your plan is as unique as you are, because your hearing story is, too.
You and your clinician team up to create a plan that actually fits your needs and goals. Using the FOCAS (Family Oriented Communication Assessment Scale), we’ll identify what matters most to you to improve.
Your plan is as unique as you are, because your hearing story is, too.

Can I bring someone with me?
What if I need hearing aids?
What happens during a hearing evaluation?
Can you clean my ears if they’re blocked before the hearing assessment?
What if I'm nervous?
More Questions or Concerns? Get in Touch
We want you to feel confident each step of the way. If you’ve got questions, concerns or just want a little extra reassurance, you can always reach out. You’re about to take a step toward better hearing. Rest assured that you’ll be supported, heard and understood every step of the way!

Glenbrook Plaza
3715 51st Street SW, Suite #226
Calgary
Alberta
T3E 6V2
(587) 315-3587
More Questions or Concerns? Get in Touch
We want you to feel confident each step of the way. If you’ve got questions, concerns or just want a little extra reassurance, you can always reach out. You’re about to take a step toward better hearing. Rest assured that you’ll be supported, heard and understood every step of the way!

Glenbrook Plaza
3715 51st Street SW, Suite #226
Calgary
Alberta
T3E 6V2
(587) 315-3587
