Hearing Health Journeys

Real People, Real Hearing Success

Discover real stories from people just like you who have taken steps toward better hearing. You benefit from their experiences, gaining insight and reassurance as you see how others overcame similar challenges with caring support and expert guidance.  

Taking the first step forward to optimizing your hearing health leads to lasting change. Let these journeys show you what’s possible for your own hearing health and inspire you with the confidence to begin! 

Getting your hearing tested is highly valuable...like getting your eyes checked by an optometrist. Not much difference.

I knew I might have a hearing challenge when my sister-in-law kept telling me I needed hearing aids. I had no preconceived fears before contacting Audiology Innovations. My first impression was that they had very professional and knowledgeable staff and equipment.

Hearing aids have allowed me to hear songbirds again, enjoy richer musical tones, and follow conversations in noisy environments like restaurants. I also find it very handy to hear music and phone calls through my hearing aids.

The clinic is always ready to offer advice and supplies, no questions asked. I think getting your hearing tested is highly valuable, just like getting your eyes checked by an optometrist, and then you can decide whether or not to invest in hearing aids.

Rick Y

Go for it!

I became aware that I couldn't hear when Covid made people wear masks and I couldn't read lips anymore. A friend directed me there. I was told about the consequences of progressive social isolation, and now, with hearing aids, I feel connected again. Conversation in a group is possible again.

My favorite thing about working with them is the continued service and care. To anyone concerned about their hearing, I would say, go for it!

Andre S

Without hearing aids in the presence of hearing loss, your brain essentially starts to forget to hear.

I knew I might have a hearing challenge when I was sitting in a restaurant and couldn’t hear my family across the table because of the noise. Before contacting Audiology Innovations, I was concerned that audiologists might be focused mainly on selling hearing aids, making their opinions prejudicial. However, my assessment at the clinic was exceptionally thorough, compassionate, goal-oriented, and professional.

Wearing hearing aids has had a dramatic impact on my life. I could feel the difference within days, and now I can’t go anywhere without them. The clinic’s long-term consistency, professionalism, and compassionate approach stand out. If you’re concerned about your hearing, remember that the assessment is only the first step. It objectively documents your hearing loss and explains why it is happening, but the real goal is to understand that without addressing the problem, it will likely get worse. Just like a child with a lazy eye, if your brain stops hearing due to under-stimulation, it will gradually forget how to process sound.

Thomas S

Your life will change with your commitment to wear them as often as possible in your awakening hours.

My sister first alerted me to my hearing issue while we were in a noisy kitchen with five young children, and I was making cookies. I was in my mid-thirties and had never been tested for hearing loss before. I had some concerns because I previously had an early diagnosis from Dr. Brown, who said my hearing loss was due to a “congenital defect” in the inner ear. Wanting better equipment and a second opinion, I found Audiology Innovations in the yellow pages. Dr. Scarf explained that my loss was likely caused by childbirth and hormonal changes, which is fairly common, and I learned I had 44 percent mid-range loss.

I liked the clinic's connection to the University of Calgary and their excitement for the latest developments in hearing enhancement. Since getting hearing aids, I could not function without them and appreciate that they assist with support for Disability assistance from the government. My favorite part about working with the clinic is meeting their professional staff at multiple locations around Calgary, all of whom give good advice and help with service, parts, and maintenance. To anyone concerned about their hearing, I would say your life will change with your commitment to wear hearing aids as often as possible during your waking hours.

Peg M

Life is better being able to hear normal conversation without having to ask talking to be repeated.

I realized I had a hearing challenge when I noticed difficulty hearing normal conversation, specifically missing certain words in both high and low frequencies. I had no fears at all before contacting Audiology Innovations, since a hearing assessment is a simple procedure.

The audiologists I saw were knowledgeable and gave personalized service, making sure I understood everything. Life is better now, as I can hear normal conversation without needing things repeated, which can be a nuisance for the speaker. The staff is friendly and ensures you get the aids needed for your specific hearing deficiency. I especially find the TV attachment that brings sound directly to my hearing aids useful.

If you are worried about your hearing, you should have no concerns about visiting the clinic. Their staff is personable, friendly and particularly knowledgeable.

David L

Go, do not hesitate. You will be well received and looked after very professionally.

I first realized something was up with my hearing when I couldn't hear the TV unless it was cranked way up. My family doctor made an appointment for me at Audiology Innovations, and I have never looked back. I had no fears, just anticipation about hearing properly, but I had no idea how bad it really was until Carrie did the first tests on me. My first impressions were that they were extremely professional and knowledgeable with nice digs. The hearing aids have given me my life back. There are not too many times when they are not in, except for swimming or showering.

Their service is impeccable. I would tell anyone concerned about their hearing to go and not hesitate. You will be well received, looked after very professionally, and there is no high-pressure sales. They will explain everything in normal terms and support you well after your first visit or purchase. For me, there is no reason to go anywhere else.

Doug W

Life is so much better when you can hear.

Because my mother and four brothers were very hard of hearing, it was not a surprise when I started to notice hearing challenges myself. It became too noticeable to ignore when I could not understand my toddler grandchildren. I had regular checkups with my Eyes, Ears, Nose & Throat specialist, and when he said it was time to see an audiologist, he recommended Dr Scarff at Audiology Innovations. I wanted to make sure my concerns were heard and that I could trust the process.

I walked straight from my doctor’s office to meet Carrie. She made everything easy to understand and explained how she could help with hearing aids. The change was magic. As an active volunteer with Girl Guides, I was tired of smiling and nodding without really hearing what was being said. Now, life is so much better. I trust the clinic.

I can speak honestly, know I’m being listened to, and I can hear! Don’t wait. I highly recommend them, and so do my kids and friends who also use their services.

Beverley W

Hearing loss is so gradual yet persistent that one is not always aware of how it deteriorates over time.

I started to develop hearing loss in my forties while teaching high school, and it was obvious to both me and my students that I didn’t hear very well, which concerned us all. I was never happy with my first pair of hearing aids because they weren’t rechargeable and made my ears itch, so I stopped wearing them. When I first contacted Audiology Innovations, I was worried these problems would still persist. From the start, everyone was very friendly, caring, and professional, and I felt truly listened to regarding my concerns about trying hearing aids again.

I’m now in my seventies, and as my hearing loss had gotten progressively worse, I was constantly missing out on conversations and asking people to speak up, even if they were right next to me. My new hearing aids have been a game changer, and I’m never without them. I also really appreciated the thorough hearing test and clear explanation of my type of hearing loss.

If you are concerned about your hearing, do it. Hearing loss is so gradual and persistent that you may not realize how much it has deteriorated, and since it’s not a visual symptom, others may not notice either. Plus, there is research linking hearing loss to cognitive decline, another crucial reason to seek help.

Annette N

Do it now. The hearing test will be revealing. The sooner you start, the easier it is to adjust and adapt.

I first realized I had a hearing challenge when I had trouble hearing my wife and daughters' voices, and it seemed like I could only hear the vowels. I was concerned that wearing hearing aids could limit studios hiring me, especially before recording remotely became common. My first impression of Audiology Innovations was very positive. Dr. Scarff showed me how my brain was filling in the missing sounds. She demonstrated this by speaking to me and turning her head, at which point I started missing the consonants.

Hearing aids have impacted my life very positively, even as we worked through different pairs to address my declining hearing, and I thank Natalia for her help with my latest pair. Dr. Scarff really paid attention to my concerns about being seen with hearing aids and kept an eye on the Lyric hearing aids for me. Once they were powerful enough, she proactively reached out and upgraded me, and I was able to wear them for years until my hearing changed again. It is great to know they are thinking of me even between appointments. I would say to anyone concerned about their hearing to do it now. The hearing test will be revealing, and the sooner you start, the easier it is to adjust and adapt.

Doug de N

Put yourself in their hands

I realized I had a hearing challenge when I lost the ability to participate meaningfully in organizational and social settings. I had a general concern about the hearing aid “business,” but my first impression of Audiology Innovations was that they are positive, professional, and genuinely caring. The hearing aids have allowed me to continue to play a role in organizations and enjoy pursuits that require hearing, like music. My favorite thing about working with the clinic is their caring customer service.

David W

Don’t let life pass you by because you’re afraid of having any perceived or real stigma attached to you because you might need hearing aids.

I had a hearing challenge in my early 20s, around 1992 or 1993, when I couldn’t hear things I should and it began impacting me socially and at work. It was scary and uncomfortable to admit I had hearing trouble and needed hearing aids. By the time I came to Audiology Innovations, I had already been to another clinic and had no concerns because I heard good things about the service here. My first impression was that the clinic was helpful and offered good services.

Over 25 years my hearing loss progressed until I had no hearing at all in 2016. Hearing aids and other technologies made everyday life possible and as normal as it could be with progressive hearing loss. Now, with cochlear implants and ongoing rehabilitation, my hearing continues to improve. I appreciate the professionalism of the clinic. If you’re concerned about your hearing, ask questions, do research, and don’t let life pass you by because of perceived or real stigma. Once you get hearing aids, use them all the time and ask for adjustments if things aren’t right, keep learning and finding solutions that work for you.

Alan J

The service I’ve received has been phenomenal. Carrie and her staff have consistently gone over and above my expectations.

During my pregnancy with my son back in 1993/1994, I realized there was a challenge with my right ear and was afraid it would eventually affect my left as I got older. From the minute I stepped through the door at Audiology Innovations, I was taken aback by the friendliness, thoroughness, and the extent to which Carrie went to help me find the right hearing aid, including researching financial assistance. It meant so much to me that Carrie herself wore hearing aids, unlike other audiologists I’d seen growing up.

Now, I can follow conversations better without having to strain or read lips, and the Bluetooth capability lets me adjust settings through an app on my phone for comfort, even in noisy settings. The service has been phenomenal, Carrie and her staff have consistently gone above and beyond, looking for ways to reduce my costs and advocating on my behalf as my needs have changed. My favorite thing is the friendliness and feeling like I’m part of the family.

Linda M

My life is rich with sounds which were previously muffled or simply inaudible

My path to discovering my hearing loss was gradual. I became more aware of how often I needed people to repeat themselves, but it really became apparent at work when I consistently needed others to speak louder. It became a bit of a joke with coworkers, and I found it frustrating to have to work so hard to understand conversations. Before contacting Audiology Innovations, I was actually a little worried that nothing would be found.

My first impressions were that everyone was friendly, thorough, and caring. The hearing aids have made my life so much better, not only by making conversations easier but also by letting me enjoy music and everyday sounds with much greater clarity. My life is now rich with sounds that were previously muffled or inaudible, although realizing how much I missed for so long does make me sad sometimes. My favorite thing about the

clinic was the genuine care I felt throughout my appointment. To anyone concerned about their hearing and thinking of visiting the clinic, I’d just say: do it.

Taylor R

The moment you talk to someone you will feel looked after.

I knew I might have a hearing challenge when I was not able to hear my students in a classroom setting and speakers at meetings. I didn’t have concerns about contacting Audiology Innovations, but I was worried about telling my colleagues and students that I had a hearing problem. My first impression of the clinic was that they were understanding and I immediately felt at ease. They were knowledgeable, explained my hearing needs, and gave me various devices and suggestions to help. The receptionist, assistant, clinician, and audiologist all practiced strategies to communicate with people who are hard of hearing, showing real acknowledgement and accommodation.

My favorite thing about working with the clinic is always being looked after, even during COVID when other places closed and there was no contact. I would say to anyone concerned about their hearing: make a phone call to Audiology Innovations. The moment you talk to someone you will feel looked after, and that feeling carries through to seeing the audiologist and walking out with your set of hearing aids.

Diane M

Do it! Get checked. Find a solution.

My hearing loss happened gradually, and I mostly noticed it when I started turning the TV louder. I had no concerns before contacting Audiology Innovations, and my first impressions were that they are professional, friendly, and helpful.

The hearing aids have made a big difference, as I really notice it when I don’t wear them. I am better involved in conversations and TV listening is excellent. Everything has been hassle free, and I am hearing better.

Phil B

Get tested and experience their knowledge

Something was up with my hearing when it was mostly felt by others around me. I had no concerns before contacting Audiology Innovations. My first impression of the clinic was that they were resourceful and welcoming. Hearing aids have made only a positive impact on my life. My favorite part is the ability to go back and get adjustments as needed. I would say to anyone concerned about their hearing to get tested and experience their knowledge.

Jean Michel C

Definitely

I have had hearing challenges since birth. I had no fears before contacting Audiology Innovations, and my first impression was that they were professional. Hearing aids have helped protect my right ear. My favorite thing is their attention to hearing health. If someone is concerned about their hearing, I would say, definitely visit the clinic.

Kimmo K

Hearing Evaluation

I first realized something was up with my ears back in 1989. I had no fears or concerns before contacting Audiology Innovations. My first impression was excellent. Hearing aids have helped me communicate with family and friends. If you are concerned about your hearing and considering visiting, get a hearing evaluation.

Evan H

I would tell them not to wait do it now as proper hearing is a major contributor to the quality of life.

I first realized I had a hearing problem when my hearing was tested by Carrie fifteen years ago. You don’t realize the difference until you have tried them. I had no concerns about contacting Audiology Innovations. My first impression was that they are a very professional and current audiologist. The impact has been major, especially in communicating with people. I am amazed at how many people wear hearing aids, and with most women, you can’t even tell if they are. The quality and friendliness of the staff is my favorite thing about working with them.

I would tell anybody concerned about their hearing not to wait, do it now, as proper hearing is a major contributor to the quality of life.

Rick S

"Don't be embarrassed about having to wear hearing aids. I am very happy with the service I receive from Audiology Innovations and recommend them."

I first noticed my hearing challenge when I had trouble hearing and understanding the higher voices of my very young granddaughters. I had no concerns about wearing hearing aids. I saw an advertisement by Dr. Scarff for a trial she was conducting for free hearing tests. There was no pressure to buy hearing aids, but I did find out that it would benefit me, and she recommended I apply to WCB for benefits because of my work background.

You do not realize how much you miss when your hearing is impaired. I do not know how I could possibly get along in this world without wearing my hearing aids, which I wear every day. The staff at the clinic are very competent and pleasant, and any problems with my hearing aids are dealt with promptly. If you have concerns about your hearing, by all means get your hearing tested. Do not be embarrassed about having to wear hearing aids. I am very happy with the service and recommend them.

James B

Game-changer for me from the start. No longer straining to hear, or pretending to hear when I couldn't.

Someone told me that they observed my hearing was not good, though I hadn't really noticed it myself. My main concern before contacting Audiology Innovations was the cost. My first impression was excellent – caring, expert knowledge, and a customized conversation to my particular hearing needs, especially work-related ones. The hearing aids have been a game-changer for me from the start. I am no longer straining to hear or pretending to hear when I couldn't. My favorite thing about working with the clinic is Natalia, such a caring and committed individual focused on getting it right for me with settings and comfort. She’s a delight. If you are concerned about your hearing and are considering visiting, just go.

Gail U

"Please don’t even give it a second thought, just do it as you will not regret it."

I first realized something was up with my ears when I wasn’t hearing my TV as well as I knew I should. Since I had experienced my father’s reluctance to wear hearing aids, I knew that was NEVER going to be me. When I visited Audiology Innovations, everyone was so welcoming and supportive that I felt I was exactly where I wanted to be. I have worn my hearing aids faithfully from the day I got my first pair, and now I hear everything perfectly. They go in first thing in the morning and come out just before bed. The people really are the best. I always tell others not to give it a second thought—just do it, because you won’t regret it. I’ve recommended the clinic to family and friends, and everyone is as happy as I am.

Beverley F

It's always worth finding out what your situation is and how it can be managed. Dr. Scarff can give you those answers.

I first realized I had a hearing challenge when I was having difficulty understanding some of my students. I was concerned that nothing could be done for me, but Dr. Scarff at Audiology Innovations was very professional and encouraging that something could be done. Social interactions have become far less stressful since getting hearing aids. They have always been readily available to help me with any problems I have had understanding my phonak app. It is always worth finding out what your situation is and how it can be managed. Dr. Scarff can give you those answers.

Louise F.

Highly recommended

It was my wife who first brought my hearing deficit to light. I resisted for a while, but eventually realized I was often asking people to repeat themselves. Once tested, I wanted correction as soon as possible. I have been very impressed with all the staff I have met at Audiology Innovations over the past 10 years or more. All the new hearing aid updates have made life better, though not perfect, and I feel well taken care of by everyone.

I would highly recommend the clinic to anyone concerned about their hearing.

Walter M

"You have nothing to lose and you probably don't realize how much you are missing!"

I first realized something was wrong with my hearing when I kept missing conversations in small groups, asked people to repeat themselves, and missed texts because I didn't hear notifications. I was worried hearing aids would be too obvious since I shave my head, but I was surprised to find out how discreet they actually are. Learning that hearing loss could affect my brain capacity motivated me even further. After trying a demo set for a week, the difference was amazing—I could hear music better, understand people, hear birds again, and even notice when my signal lights were on in the car. The staff at Audiology Innovations were caring and very professional. Now, I can't imagine being without my hearing aids. Communicating is much easier, especially with the bluetooth feature for phone calls.

If you're concerned about your hearing, get assessed and try out some hearing aids. You have nothing to lose and you probably don't realize how much you are missing. The clinic is very professional, caring, and considerate.

Greg R

Get in there

It's been so long since I first noticed my hearing challenge, I forget when it started. Before contacting Audiology Innovations, I was concerned about the hearing aids being visible. My first impression was very positive because Carrie was excellent and explained everything. Now, with my hearing aids, I can hear again and interact with others. They are there when I need them. If you're concerned about your hearing, my advice is simple get in there.

Cal W

After ordering aids, I found them to be well worth the cost, so in hindsight, I wish I had bought them years earlier.

I damaged my ears from loud noise until I was 35 and knew I had a hearing problem in my early 20s, but didn’t know how to protect my ears. For example, using Audiology Innovations custom fit ear plugs that take a few seconds to put in could have prevented some, if not a lot, of the loss. My only concern before contacting them was the cost of hearing aids, knowing I would need premium aids because my hearing is quite bad in one ear. After ordering, I found them well worth the cost and wish I had done it years earlier.

The clinic was friendly and objective about the problem and solution. With my hearing aids, I can use a normal stance when looking at a speaker, instead of turning sideways to get my best ear close to the sound as I did before. I used to watch TV with subtitles and very low volume for 10 years, but now with aids and Bluetooth sending the sound directly into my ears, I only use subtitles for shows with strong accents. The service is good, and there are enough locations that it’s convenient for me.

Steve S

Do it!

I don’t remember when I first noticed my hearing challenge, but I had no concerns before contacting Audiology Innovations. My first impression was that they were very helpful and personable, and Dr. Scarff is a wonderful teacher. Hearing aids are as important to me as eyeglasses because everything is clearer and life is less work. My favorite things about the clinic are how personable and consistent they are. If you are concerned about your hearing, do it!

Dorothy W

My hearing aids allow me to hear and to listen.

I first realized something was wrong when I could hear but not understand what people were saying. My biggest concern was that my wife had to continually intercede for me, which I thought was unfair to her. I was also worried because I knew nothing about hearing problems and their solutions, and I wondered if I would be taken advantage of. My first impression of Audiology Innovations was very positive because the staff were attentive, patient, a pleasure to be with, and there was no pressure.

The hearing aids have had a significant impact on my life. I am by nature a quiet, reclusive person, and my inability to hear properly was threatening to turn into a recluse. The hearing aids stopped that drift. I’ve learned that, for me, there is a difference between hearing and listening. Hearing is passive, listening is active, and my hearing aids allow me to do both. I encourage anyone concerned about their hearing to go for it, since you can always back out if you feel uncomfortable. Having watched me in my dealings with the clinic, some of my friends are now clients too.

Ron D

Get your ears tested there, Audiology will evaluate your test and tailor a solution to help you out if required.

I first noticed my hearing challenge when I was missing conversations, finding TV audio hard to hear, and music sounded rather bland. My first impressions of Audiology Innovations were that they were professional and knowledgeable. My hearing aids accentuate the higher frequencies, so conversations are clearer with fewer "pardon me?" moments. TV is understandable without raising the volume, and music is almost a new experience. I can now hear the crispness of walking through leaves in the fall and the rustling of leaves on the trees. The staff is helpful, and I would recommend getting your ears tested there as they will tailor a solution to help if needed.

Glenn K

If you're concerned about hearing loss, please go get it checked out.

Everything was muffled and I was missing conversations. I knew hearing loss was a possibility because of a genetic condition, but it appeared years earlier than I expected. I didn't really have any concerns before contacting Audiology Innovations since I didn't know what to expect, as no one in my family had hearing aids. My first impression was that everyone was professional and friendly.

Hearing aids are now an essential part of my life, just like glasses for vision loss. I put them on first thing in the morning and take them off last at night, and I feel pretty normal with them. My favorite part of working with the clinic is the detailed profiles for my hearing aids, set specifically for my lifestyle. I sing in a four-part acapella group, which requires a very high level of hearing. With my hearing aids in, I can participate fully, even in competitions, and blend nicely. If you're concerned about hearing loss, please go get it checked out. If nothing else, you can get a hearing test. The clinic has access to great people and technologies, and if you need a hearing aid, they'll help find one that fits your lifestyle.

Jenny Z.

Go for it

Around age 50, I realized I had a hearing challenge, especially in loud environments. My only concern before contacting Audiology Innovations was the stigma of wearing hearing aids, but I found the clinic very knowledgeable and professional. Since then, hearing aids have made a significant improvement in my life. The clinic is convenient and up to date with the latest technology. If you are concerned about your hearing, I would say go for it.

Keith M

You walk away feeling that you have been helped and taken care of the right way.

I knew something was up with my ears when I had a buzzing sound and was referred to Dr. Scarf. I had no concerns before contacting Audiology Innovations. My first impression was that they were very professional and reassuring. My favorite thing about working with the clinic is you walk away feeling that you have been helped and taken care of the right way. I would send anyone concerned about their hearing over to Dr. Scarf.

Cristian S

Do it, asap! They are the best!

My family noticed my hearing loss before I did, and although I wasn’t worried, I was focused on finding a solution that would fit my active lifestyle. My main concern was finding a professional who truly cared about each patient's needs, not just a “one size fits all” approach. Audiology Innovations made a very professional first impression, and I feel like my hearing genuinely matters to them. Now, I am more involved with the outside world because I don’t miss out on what others are saying.

Deborah P

"Don't hesitate! You will be so glad you checked things out."

I first realized I might have a hearing challenge when I kept asking my husband to turn up the TV, and he suggested I get my hearing checked. Luckily, I had met Carrie Scharff at a business club meeting and decided to ask for her help at Audiology Innovations. I was worried about the cost of hearing aids, but everyone was professional and willing to help me. Now it is easy to hear normal conversations and the TV, and best of all, I can adjust my hearing aids when I am in a noisy room. I can call any time and ask for help. To anyone concerned about their hearing, don’t hesitate, you will be so glad you checked things out.

Ellyn M

I can hear much better now.

It took awhile to realize there was a problem with my hearing. I didn’t have any concerns before contacting Audiology Innovations because my son-in-law helped and took me to the office. My first impression was very good, and I think they are a good company. Hearing aids have impacted my life a lot; I can hear much better now. Yes, I would recommend the clinic to anyone concerned about their hearing.

Marion K

I strongly recommend having your hearing addressed if you are having or concerned of having diminished hearing.

I first noticed my hearing challenges in groups or large meetings, where understanding conversations became more difficult as voices blended into noise. My boss, who had severe hearing issues managed by Dr. Scarff and her team, recommended Audiology Innovations very highly, so I decided to visit. My first impression was that I was handled promptly and professionally in a relaxed medical fashion by Dr. Scarff and her team. The staff have always been approachable and tried to be helpful. Over the years, I have had three sets of hearing aids. When I ran into warranty issues, the clinic staff got involved and helped resolve things with the manufacturer, even when the manufacturer was reluctant.

My hearing aids have enabled me to maintain steady hearing, although I wear them less frequently since retiring. I strongly recommend having your hearing addressed if you have concerns, or if you are in your mid-50s or older and have never had a thorough hearing test. Audiology Innovations is a very professional, honest group who will advise you of your needs.

Russell J

Go and see them. I have referred a friend to you in the past.

I didn’t realize I had a hearing impairment until I actually tried out hearing aids. My first impressions of Audiology Innovations were very good. They offered excellent service, courteous and knowledgeable staff, and it was easy to make appointments and get accessories. Hearing aids have had a positive impact on my life because I can hear better and follow conversations even when it is a bit noisy. I have already referred a friend because I believe people concerned about their hearing should go and see them.

Ursula D

Friendly and informative staff who made me feel like I had made the right decision in choosing them.

When I moved and had more contact with people, I realized I was missing things. I had sampled aids once before and was not happy with the experience, but I was very happy with the initial contact at Audiology Innovations. The friendly and informative staff made me feel like I had made the right decision in choosing them. Wearing hearing aids has very much improved my life in group settings. I highly recommend the clinic to anyone concerned about their hearing.

Margaret T

You are in good hands and your quality of life will improve tremendously once you address your hearing issues.

I first realized something was up with my ears back in 1989. I was ready to do something about my hearing loss, but wanted to be sure that I found a knowledgeable and honest provider. I was impressed by the professionalism and knowledge at Audiology Innovations. The staff are very knowledgeable and dedicated to making sure your needs are taken care of. Hearing aids have made a tremendous difference to the enjoyment of my life and my ability to interact with others.

If you are concerned about your hearing, go for it. You are in good hands and your quality of life will improve tremendously once you address your hearing issues.

Don F

They were willing to go the extra mile to make sure that you were satisfied and fit properly.

I realized I might have a hearing challenge when I wanted to hear people and watch TV without bothering others because of the loud sound. My first impression of Audiology Innovations was that they are very professional, thorough, caring, and friendly. Even the people working there used hearing aids. Hearing aids have made communicating much easier and reduced requests to turn down the volume. Now, I can watch TV until all hours of the night without disturbing others.

The staff at the clinic were easy to access, friendly, and knowledgeable. They were willing to go the extra mile to make sure I was satisfied and fit properly. If someone is concerned about their hearing, I would say the clinic is very thorough, considerate, and professional.

Doug H

No doubt Dr. Scarff exceeded my expectations… there was no comparison.

I first realized I might have a hearing challenge when I could not hear the signal light in my car. I knew it was time to improve my hearing, but I was not ready to wear a hearing aid that showed. Our family doctor recommended Dr. Scarff at Audiology Innovations, and this made me feel comfortable that it was a professionally run clinic, not just focused on sales. Dr. Scarff exceeded my expectations—my wife has hearing aids from another clinic, and there was no comparison.

After getting my hearing aids, the improvement was immediate. As soon as I left the office and realized how loud the signal lights were, I felt more comfortable, especially going into meetings. My favorite thing has been having Dr. Scarff do the initial consultation, knowing I had the proper diagnosis and recommendation. I would tell anyone concerned about their hearing to get an appointment with Dr. Scarff because she analyzes everything before making recommendations. She is the best, always very professional, and really cares about her patients.

Ernie H

You are coming to a business that truly cares about their patients’ hearing

I kept having to ask people to repeat what they said, which I found annoying and I imagine they did as well. I also could not hear ambulances or fire trucks coming up behind me in my car. I was referred to Audiology Innovations when I went to an appointment with my ENT doctor. At my first appointment, I met Dr. Carrie Scarf, who explained that I would need a hearing test to determine where my hearing was at. Everyone in the office was very friendly and extremely helpful.

My hearing has improved by wearing hearing aids. I can hear more clearly than before and was amazed at hearing a clock tick when I hadn't heard it for quite some time. I very seldom have to ask people to repeat what they said unless I am not paying attention, and I can hear ambulance and fire truck sirens now. Dr. Scarf and her staff are always willing and able to respond to any issues that occur with my hearing aids, and they are always curre their patients’ hearing, and you can always call them with any questions and receive expert help.

Darlene W

They give you more confidence around others.

I was only about 45 when I thought my hearing was failing, and I was embarrassed because I didn’t think I was old enough to suffer hearing loss. I had to concentrate to listen. From my first visit to Audiology Innovations, I was treated with kindness and compassion, and found the people extremely professional.

I wear my hearing aids every day and don’t know if I would ever go out if I didn’t have them. My favorite thing about working with the clinic is their professionalism. I would advise anyone concerned about their hearing to go immediately. Hearing aids definitely help and give you more confidence around others.

Debi S

I wanted to hear my grandchildren talk and participate in adult conversations and my hearing aids accomplished that.

My hearing loss was gradual and identified with a hearing test by my doctor. After a referral to an ENT doctor, I was told he could not help me and suggested I contact Dr Scarff to be fitted for hearing aids. At almost 58 years old, I thought hearing aids were for old people and was not aware of the improvements in size and how digital technology has made new aids much better.

My first impression of Audiology Innovations was a small office with cool paintings where I felt quite comfortable. The friendly and competent people in comfortable surroundings made the experience easy. I wanted to hear my grandchildren and participate in adult conversations, and my hearing aids accomplished that. Now, with Bluetooth technology, I can stream phone calls and TV sounds directly into my ears. I have recommended several friends to visit, and they have all had positive experiences and now wear hearing aids too.

Earl H

Inspiration Quote: Excellent service and always available when needed for supplies or just general questions.

I do not recall anything specific about when I first noticed a hearing challenge, except my wife suggesting I get tested. I had no concerns before contacting Audiology Innovations. My first impression was a friendly greeting and quick service. Hearing aids definitely make things louder and easier to hear, though I still struggle with conversations in noisy crowds and hearing words on TV—close captioning helps. The service is excellent and always available for supplies or questions. My favorite thing is that they pay attention to you.

Robert A

Just go for it

I put off doing anything about my hearing for some time, but my girls took me into Audiology Innovations and the rest is history. I was completely deaf in my left ear, and now it is corrected. I had many fears, especially about having a hearing aid and being in denial, but now I’m so happy I went. The clinic made me feel excellent and completely at ease. With hearing aids, I can now hear almost all conversations without asking people to repeat themselves. My advice to anyone concerned is: just go for it.

Judy R

Take the step, you will be wondering what took you so long

My hearing loss was a slow progression downhill to the point when we both thought we should get checked. I had no concerns before contacting Audiology Innovations because they came highly recommended by friends. My first impression was that the office was nice and very open with lots of glass. The warmth of the whole office team stood out to me. Now, with hearing aids, I am much more aware of my current surroundings.

Take the step, you will be wondering what took you so long.

Don H

Let the professionals there guide you thru and give you assistance when needed

Adapting to a hearing aid and wondering if it would change my lifestyle were my main concerns at first. I also worried about the everyday maintenance and if a hearing aid would fit into my lifestyle. My first impression of Audiology Innovations was how great the staff were, very helpful and accommodating. Christy Geng was a great help to me, very patient, and answered all my questions. I now realize how much I was missing out on everyday sounds. If you are concerned about your hearing, let the professionals there guide you and give you assistance when needed.

Patty M

I encourage anyone who thinks they need assistance to visit Audiology Innovations.

I first realized I had a hearing challenge when an audiologist at my workplace’s annual hearing test told me I had tinnitus and would eventually need hearing assistance, even though I hadn’t noticed. I was referred to Audiology Innovations by a health care professional and was actually anxious to learn what could be done. My first impression was that this is a professional organization with a relaxed atmosphere. I started wearing hearing aids before my hearing was noticeably impaired, so the transition has been gradual. I read the newsletters and learn from them, and I am participating in the Lace AI app. I was surprised to learn about hearing and cognitive behavior, so I encourage anyone who thinks they need assistance to visit the clinic.

Russell G

They know what they're doing, and I couldn't be more happy trusting my hearing with them.

I was shocked when I first realized something was wrong with my ears, but finally relieved that there was a solution and that I wasn't alone in this struggle. Before contacting Audiology Innovations, I worried that nobody was going to take me seriously and that I would be completely alone. My first impressions were optimistic and hopeful, and I felt relieved that someone was able to help. Hearing aids have made me aware of my surroundings and my life, and I am able to communicate with others again. The welcoming community and how understanding everyone was to my hearing issues are my favorite things about working with the clinic. They know what they're doing, and I couldn't be more happy trusting my hearing with them.

Yiran Z

Go to Audiology Innovations and you will find a solution for your hearing problem

Over ten years ago, when I was teaching, I suddenly could not hear my voice anymore. My family doctor recommended I see Dr. Scarff, so I went to Audiology Innovations without any particular fears or concerns. My first impression was that they were very professional and genuinely concerned about my hearing problem. Thanks to hearing aids, everything I do feels easier and I no longer have a hearing problem.

The people at the clinic are very professional and kind. If you are concerned about your hearing, go to Audiology Innovations and you will find a solution for your hearing problem.

Edith S

Why wait till your hearing fails you? Don't risk your health.

I wanted to be proactive and wear hearing aids before my hearing deteriorated with age. My first impression of Audiology Innovations was excellent. Their customer service is good and the staff is knowledgeable. I wear my hearing aids off and on, and I know I should wear them all the time because I can obviously hear better when wearing them. I would tell anyone concerned about their hearing to visit the clinic as soon as possible and get evaluated. Why wait till your hearing fails you? Don't risk your health.

Amin-Mohamed K

Be concerned and be brave, it will be easier than you expect. Their bark is worse than their bite.

I realized something was wrong with my hearing when I thought I would no longer be able to work at what I loved. Before contacting Audiology Innovations, I was worried, because who likes bad news? My first impression of the clinic was that they are professional and friendly. Hearing aids have been the next best thing to having natural hearing, although I still have a healthy dose of fear that they will fail. I feel like my happiness is important to them.

To anyone concerned about their hearing, be concerned and be brave, it will be easier than you expect. Their bark is worse than their bite.

John Bradshaw

I would advise them to have a hearing test and inform them it will improve their hearing.

I didn’t realize I had a hearing challenge until my family pointed it out. Before contacting Audiology Innovations, I was worried about hearing background noise with hearing aids. From my first impression, everyone was wonderful, very professional, and I learned a lot about hearing loss. Now, I can hear sounds behind me, I no longer have to turn the TV up, and I don't miss conversations like I used to. My family is happier too. The staff are very friendly and always helpful, even if I just walk in. I would advise anyone concerned about their hearing to have a hearing test, as it will improve their hearing.

Dawn B

Take the time to get proper testing and full explanation of hearing loss and the impact it is having from people who know and have experienced hearing issues in their life. You will be changed.

Hearing loss for me was a gradual process similar to vision change. When I had comprehensive testing at Audiology Innovations, I discovered how much my hearing loss was affecting my mental health and social interaction. My first impression was, wow, these people know what they are doing and explain all aspects of audiology. I am very impressed, and I am seldom impressed. My hearing devices have had a significant impact on my social and personal interactions. I now feel comfortable and interactive in group situations, instead of frustrated and withdrawn. What I appreciated most was the real people-to-people interaction. It is apparent that Dr. Scarffe has chosen her staff carefully.

I would tell anyone concerned about their hearing to take the time to get proper testing and full explanation of hearing loss and its impact from people who know and have experienced hearing issues. You will be changed.

Dan G

Do not wait for your hearing to get worst.

I thought I had a hearing challenge when I had to increase the volume on the TV and struggled to hear others. Before contacting Audiology Innovations, I was concerned about my ability to understand people talking to me. My first impression was excellent service and caring staff. Wearing hearing aids has improved my ability to understand others, something I often took for granted. My favorite thing about working with the clinic is that it feels like caring for others. I would tell anyone considering a visit not to wait for their hearing to get worse.

John G

Your Journey Starts Here

Find The Answers You’ve Been Looking For.

Whether you’re exploring hearing care for the first time, looking for a second opinion, or searching for long-term support, our team is here to help.

Visit a clinic near you

Find your closest location and book an appointment with our team. Select a clinic to see the address and map.

Glenbrook Plaza

3715 51st Street SW, Suite #226

Calgary

Alberta

T3E 6V2

(587) 315-3587

Visit a clinic near you

Find your closest location and book an appointment with our team. Select a clinic to see the address and map.

Glenbrook Plaza

3715 51st Street SW, Suite #226

Calgary

Alberta

T3E 6V2

(587) 315-3587